We will be making the following changes:
When you arrive at our hospital for your pet’s appointment, please give us a call. We will give you the option of either accompanying your pet inside or us taking your pet inside while you wait outside (curbside service, the mode we have been operating in).
For clients who wish to come inside with their pets, we ask the following to allow us to manage foot traffic and avoid congestion throughout our hospital:
- Only one person to accompany their pet.
- Masks are mandatory while in our hospital.
- One of our team members will escort you in with your pet. We ask that clients only enter our building with a team member.
- To be able to provide as much social distancing as possible in our small exam rooms, please allow us to hold your pet during the exam.
For medication and food pick-ups, technician appointments, and surgical/dental admissions, we will still be proceeding in a curbside mode for now. Just give us a call when you arrive unless your purchases are in the “to-go” box outside. Again, at this time only clients with appointments and escorted by a staff member will be allowed access to the building.
We are hoping this is the first step in the direction towards normalcy for our practice. Please let us know if you have questions. Thanks for putting your trust in Bristol Animal Hospital to assist you in taking care of who has helped so many of us get through these challenging few months – our pets!